How to use?
*User/Customer Guide:
To register a new account :
1- Click on Create a new account button.
2- Choose the type User.
3- Fill in the information, then click on Create an account.
- Please make sure that all data entered is correct.
4- An email will be sent to verify the account.
5- You can modify the data or add a picture of the account later by pressing the “edit user” button.
6- You can now start using the website and book appointments
User Log-in/Sign-up
- If you already have an account, just log-in through Google, Facebook or LinkedIn.
How cutomer can book an Advisor :
*Quite simple, you can book through three steps:
1- Choose the consultant or specialization you are looking for
2- Book an appointment that suits your time according to the available slots of the advisor.
3- Pay the charges through your credit card, you will receive a payment confirmation email.
4- A booking email with a Zoom meeting link will be shared on your email address.
5- Click on the Zoom meeting link to enjoy the consultation services.
6- After the session, you can provide us with your valuable feedback.
*Book by specialty:
1- Choose the specialty you are looking for.
2- Choose the consultant you want to book with.
3- Click on the advisor calendar and choose the date that suits you.
4- Click the pay button.
5- After payment, you will receive a payment confirmation email.
*Booking Email Details
- The email will contain booking details having the Zoom meeting link.
- You will also receive a reminder email 24hrs, 2hrs and 15mins before the meeting time.
-At the day of the appointment, all you have to do is click on it and the session will start.
Advisor's guide to create an account :
*To open a new account, follow these steps:
1- To create a new account press ‘create a new account’
2. Choose the type Advisor.
3. Fill in the data :
- It will require you to write about of yourself, your speciality, years of experience, duration between appointments, session price, and other details
- Please ensure that all the data entered are correct
- Then press create an account.
4- After submitting all your details correclty your account will be created.
5- To link your account with Zoom, click on *edit profile*
6- Click on *sync with Zoom*
7- By clicking it will take you to another screen (Oauth screen), Where you have to sync your account with Zoom. (It is a mandatory step)
8- As soon as you successfully sync your account with Zoom, you will be able to add your availablities, by going to my profile section.
7- After submitting, your account will be approved by the admin.
8- User can book appointments by looking into your calendar available slots. (Advisor can also add buffer time to its calendar)
9- As soon as the booking is confirmed, you will receive booking details with link to zoom meetings.
10- You can either cancel or reschedule your booking before 24hrs.
11- You will also receive a reminder email before 24hrs, 2hrs and 15mins of the booking time and details.
12- Both will be able to join the meeting and start the advice.
13- You can edit profile data later by pressing ‘edit data’ button after Zoom has been succesfully synced.
14- You can now start using the website and provide the world with your valuable consultation.
Advisor Log-In/Sign-up
- If you already have an account, just log-in or Sign-up through Google, Facebook or LinkedIn
How to Uninstall integration with Zoom
1. Login to your Zoom account.
2. Enter the Zoom App Marketplace https://marketplace.zoom.us/
3. Click on Manage, then on Installed Apps
4. Uninstall the Advice online app.
5. That will uninstall Advice Online from your account.